I just wanted to write to say what wonderful (!!!) service we received from “Big John” (#158) today. He was the driver for one of our group tours and was amazing. Not only was he professional and friendly, the folks on the tour were amazed when I called him for our pick-up and the shuttle appeared almost magically before I even had a chance to hang up. I know this isn’t always possible but it certainly made the folks on the tour very happy at the end of a long day. We have other events in Boston that require various forms of transportation and I will certainly be recommending LTI.