Good morning! I wanted to share some positive feedback below for Wilfredo. I have worked with him for awhile and thought I would share with you what a great job he does.

In the past few years at Mandarin Oriental, Boston I have had the great pleasure to work alongside Wilfredo Cruz. During this time, I have had many great memories of Wilfredo going above and beyond in providing excellent service to our guests, both in the car and inside the hotel. This passion for great service is certainly something that should not go without notice. Each day it is evident that Wilfredo sets out to make a difference with each guest and colleague that he interacts with. The positivity that Wilfredo carries with him daily is something that is felt by everyone who knows him.